Introduction

This Customer Support Program provides coverage for repairs to the power sliding door cable sub-assembly in 2011-2018 Toyota Sienna vehicles.

Coverage Details

The program covers repairs related to internal functional concerns of the power sliding door cable sub-assembly that impede the closing and/or opening operations of the power sliding door in manual and/or power modes.

Approximately 950,500 vehicles are covered by this program, which is part of a class action settlement.

Key Points

The program provides coverage for 10 years from the vehicle’s date of first use, regardless of mileage.

Repairs must be performed at an authorized Toyota dealer.

The program is subject to the same terms and conditions as the New Vehicle Limited Warranty.

Dealer Responsibilities

Dealers must inform customers of the program notification schedule and handle customer inquiries.

Dealers must replace the power sliding door cable sub-assembly with an improved one under the terms of this program.

Manual:

Download: 2011-2018 Toyota Sienna Customer Support Program ZKD

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