Safety Issue
GE HealthCare has identified a potential issue with certain monitors, including CARESCAPE Canvas 1000, CARESCAPE Canvas Smart Display, CARESCAPE B850, and CARESCAPE B650, where the displays or monitors may not turn on after a mains power loss during active monitoring if the CPU timekeeper battery has been replaced.
Actions to be taken by Customer/User
Customers are advised to continue using their monitors if the CPU timekeeper battery has not been replaced. If the battery has been replaced or if unsure, reinstall the host software using the software media provided.
In the event the monitor does not start up following a mains power loss, continue patient assessment with other methods until a replacement monitor or display is connected.
Update facility planned maintenance schedules to remove CPU timekeeper battery replacement, and only change the battery if the “Service Monitor Error Code OxHOST11OO” error message occurs.
Download the revised Service and Supplemental Information Manuals from the GE HealthCare Customer Documentation Portal.
Manual:
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