Service Campaign 2021030010: Add Supplementary Booklet to Printed Operator’s Manual for Model Year 2020-2021 Vehicles

Important Service Campaign Launch Information

This service campaign is launched to add a supplementary booklet to the printed operator’s manual for certain Model Year 2020-2021 vehicles, including A-Class, CLA-Class, E-Class, GLA-Class, and GLB-Class.

Affected Vehicles

A total of 1,930 vehicles are affected, and the campaign is necessary because the printed operator’s manual does not correspond with current specifications.

Work Procedure

Dealers are required to check for the presence of the printed operator’s manual and add the supplementary booklet if necessary.

Warranty Information

The operation is covered under warranty, and dealers should use the labor operation number 02-9471 when submitting a warranty claim.

Manual:

Download: Service Campaign 2021030010: Add Supplementary Booklet to Printed Operator’s Manual for Model Year 2020-2021 Vehicles

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