Summary

This service bulletin addresses poor heater performance from the passenger side in certain Infiniti models.

Affected Vehicles: 2011-2013 M and M Hybrid, 2014-2015 Q70 and Q70 Hybrid.

Symptoms: VENT air temperature on the passenger side is more than 10°F colder than the VENT air temperature on the driver side.

Repair Procedure: Drain engine coolant, modify thermostat, flush cooling system, replace heater core, and replace thermostat with gasket.

Important Notes: This bulletin is intended for qualified technicians, and proper training and equipment are required to perform the repair.

Manual:

Download: Service Bulletin: 2011-2013 M and M Hybrid; 2014-2015 Q70 and Q70 Hybrid; Poor Heater Performance from the Passenger Side

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