Issue

Some customers may experience difficulty adjusting manual seat height or the seat getting stuck in the lowest or highest position.

Cause

This condition may be caused by the mechanical function of the height adjustment being jammed, not broken.

To correct this issue, disengage the jammed parts and release the gears for proper function. A service procedure is provided to resolve the issue.

Do not loosen or disassemble the attachment nuts on the height adjust mechanism that is attached to the cushion seat frame. The lever and pump assembly can resist high force and will not be damaged during the process.

Manual:

Download: Service Bulletin 17-NA-198: Difficulty Adjusting Manual Seat Height and/or Seat Stuck in Lowest/ Highest Position for 2016-2020 Models

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