Service Action K134: Instrument Cluster Replacement

Problem Description

A limited number of XJ vehicles require the Instrument Cluster (IC) to be replaced due to a fault with a previously replaced IC. These ICs require replacement as the vehicle Air Suspension Unit “spikes” every 99 minutes, causing the IC to stay awake for approximately 30 minutes, which may lead to a battery drain.

Workshop Procedures

Retailers are required to check DDW to ensure that the vehicle is affected by this program prior to undertaking any rework action. Refer to Technical Bulletin K134, Service Action: Instrument Cluster Replacement; for detailed repair instructions.

Parts and Tools

The affected vehicles require replacement Instrument Cluster assemblies, which are listed in the Affected VIN List. Retailers must ensure that they have the correct Instrument Cluster for each specific VIN. The required tools are IDS with the latest IDS-DVD and Calibration File, and a Jaguar Land Rover-approved Midtronics Vehicle Power Supply.

Warranty Information

Normal Warranty policies and procedures apply. The warranty claims must be submitted quoting Program Code ‘K134’ and by clicking the ‘Related Damage’ radio button on the claim submission screen. The claim should be submitted using Option Code ‘X’ as detailed below and entering the cost to be reimbursed against the Sundry Code ‘other.’