Summary of the case:
This is a decision and order in an administrative hearing filed by Todd Senulis, the Complainant, alleging defects in his 2019 Range Rover Velar. The vehicle’s electrical system is claimed to be defective, causing multiple issues with the vehicle’s functions.
The hearing examiner concludes that the vehicle does have a currently existing warrantable defect, but it does not substantially impair the use or market value of the vehicle, and it does not create a serious safety hazard as defined in the Texas Occupations Code.
The Complainant’s evidence:
The Complainant testified that he purchased the vehicle new from Land Rover San Antonio (Land Rover) on August 18, 2018. He claimed that the vehicle’s electrical system has malfunctioned, causing issues with the backup camera, touch screen controls, and warning lights randomly activating. He took the vehicle to the dealership for repair on September 5, 2018, and again on October 19, 2018. The vehicle’s mileage at the time of the hearing was 5,963.
Conclusion:
The hearing examiner’s decision is that Complainant is entitled only to repair relief, as the defect does not substantially impair the use or market value of the vehicle, and it does not create a serious safety hazard as defined in the Texas Occupations Code.
Manual:
Download: Jaguar Land Rover North America, LLC vs. Todd Senulis: Decision and Order (Case No. 19-0004340 CAF)
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