This service procedure relates to the serpentine belt squeal issue affecting certain 2022-2023 Chrysler Pacifica and Voyager vehicles with a 3.6L Hybrid Engine. The issue is caused by insufficient belt to pulley contact, which may lead to a squealing noise.
Scope:
This campaign applies to the specified vehicle models and requires the installation of new idler pulleys, tensioner, and serpentine belt.
Repair Procedure:
The repair involves performing a low voltage power down procedure, removing the serpentine belt, installing new idler pulleys, tensioner, and serpentine belt, and ensuring proper routing.
Important Notes:
Some involved vehicles may be in dealer new vehicle inventory, and dealers should complete the campaign service before retail delivery. Dealers should also perform the repair on vehicles in used vehicle inventory and those in for service.
Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention, and reproduction of this document is forbidden without the written agreement of STELLANTIS Group.
Manual:
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