Summary of the Issue
The BMW i3 (I01) high-voltage charging system may experience a malfunction where the charging cable cannot be unlocked and disconnected, or the vehicle cannot be charged.
Symptoms
The symptoms of this issue include:
- The vehicle cannot be charged via the high-voltage charging procedure.
- The indicator light on the charging socket lights up white and does not change colors.
- The high-voltage charging cable cannot be unlocked and disconnected.
Causes and Solutions
The causes of this issue are:
- The emergency-operation tensioning strap is jammed.
- The actuator drive for the charging socket is not working.
To resolve this issue, the technician should:
- Perform diagnosis with ISTA and identify the fault code.
- Refer to the attached procedure for troubleshooting and repair.
- Ensure that the actuator drive can move freely by performing an ISTA function test.
- Replace the actuator drive if it fails the function test.
Manual:
Download: BMW i3 (I01) High-Voltage Charging Cable Lock Malfunction Service Information Bulletin
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