HVAC Operation Issues and HVAC Motor Defect

This technical product information addresses HVAC operation issues and HVAC motor defects in Bentley vehicles.

Affected Vehicles

New Continental GT and New Continental GTC, Bentayga, and New Flying Spur models from 2017 to 2021 are affected.

Symptoms and Causes

HVAC motor defects can cause operational issues, resulting in DTC’s being logged. The defects can be static or intermittent.

Repair Instructions

The operative must replace all accessible HVAC motors during the same workshop visit, regardless of whether they are faulty or not. The repair manual instructions vary depending on the drive derivative (RHD or LHD).

A DISS query must be raised to gain permission from Product support before removing certain components, such as the Dashboard assembly/Head up display unit and HVAC unit.

Manual:

Download: Bentley New Continental GT and New Continental GTC, Bentayga, and New Flying Spur HVAC Operation Issues and HVAC Motor Defect Technical Product Information

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