Summary of Technical Service Bulletin

This technical service bulletin addresses an issue with the Travel Assist feature not being available on certain Volkswagen models.

Affected Vehicles: Golf R, GTI, Tiguan, Jetta, and Arteon models from 2022-2023 with specific equipment codes.

Symptoms: The customer may experience issues with the Travel Assist feature, including error messages and unavailable systems.

Cause: The issue is caused by a hardware-related deviation in the sensor mat and software-related deviation in the steering wheel touch detection control module.

Repair Procedure: The repair involves replacing the steering wheel and enabling the control unit for multi-function steering wheel and the control unit for steering wheel touch detection.

Warranty Information: This procedure is covered under warranty, and claim information is provided.

Required Parts and Tools: A list of required parts and tools is provided, including a Midtronics Battery Tester/Charger and VAS Diagnostic Tool.

Manual:

Download: 2022-2023 Volkswagen Golf R, GTI, Tiguan, Jetta, Arteon Technical Service Bulletin – 48-23-01 Travel Assist Currently Not Available

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