Voluntary Service Campaign

The 2022-2023 INFINITI QX60 Owner’s Manual instructions for the 2nd row seat do not indicate that the one-touch seat release function may operate while driving the vehicle.

INFINITI is providing owners with a supplemental Owner’s Manual addendum, which addresses the functionality of the one-touch seat release on the 2nd row seat while driving.

Retailer’s Responsibility

Retailers should verify affected vehicles using Service Comm or DBS National Service History Open Campaign and perform the necessary actions.

Owner Notification

INFINITI will begin notifying owners of affected vehicles in July 2023 via U.S. Mail.

Manual:

Download: 2022-2023 INFINITI QX60 Owner’s Manual Supplement Voluntary Service Campaign

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