Introduction
This Consumer Advisory aims to inspect and repair 2013-2018 RAV4 vehicles with 12-volt battery size and installation issues.
Background
Toyota discovered that non-Toyota retailers and others were recommending a small size battery for replacement, which may not fit securely with the RAV4’s battery mounting parts and can cause a short circuit.
Work Procedure
The procedure involves checking the battery group number, verifying vehicle eligibility, and offering customers a discounted True-2 battery replacement if necessary.
All dealership technicians performing this inspection are required to successfully complete the E-Learning course “Safety Recall and Service Campaign Essentials” and other specified courses.
Manual:
Chat: Powered By VoiceSphere
