Customer Satisfaction Program N232395980
This program is designed to correct an error in the owner’s manual regarding trailer weight ratings for the 2021 Buick Envision and Cadillac XT4 models.
Affected Vehicles
The program affects approximately 51,098 vehicles in the U.S. market.
Correction Procedure
Dealers are required to print and insert revised owner’s manual pages to correct the trailer weight ratings. No parts are required for this repair.
The correction involves updating the maximum trailer weight ratings to ensure safe towing practices.
Manual:
Download: 2021 Buick Envision and Cadillac XT4 Owner’s Manual Supplement: Trailer Weight Correction
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