Customer Satisfaction
Acura’s goal is to ensure complete customer satisfaction with their vehicles. They provide a process for resolving disputes and addressing customer concerns.
Warranty Coverage
Acura offers various warranties, including a New Vehicle Limited Warranty, Powertrain Limited Warranty, and Federal Emissions Warranties, among others.
Customers can contact Acura Client Relations for assistance with warranty-related issues.
Dispute Resolution
Acura participates in the National Center for Dispute Settlement (NCDS) program, which provides an informal and free process for resolving disputes between customers and manufacturers.
Customers can also seek relief under state-specific Lemon Laws, which vary in their provisions but generally aim to protect consumers’ rights.
Manual:
Download: 2021 Acura Automobile Warranty and Owner’s Manual
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