Customer Satisfaction Program N192281640
The program is to correct an incorrect maximum roof cargo load specification in the owner’s manual of 2020 GMC Terrain vehicles equipped with the Denali package (RPO 5SA).
The correction involves printing and installing an owner’s manual insert that updates the roof cargo load specifications.
No parts are required for this repair, and labor time is 0.2 hours.
Road Cargo Load Specifications
For Denali models, the maximum cargo weight is:
- Front-Wheel Drive with Sunroof: 40 kg (88 lb)
- Front-Wheel Drive without Sunroof: 65 kg (143 lb)
- All-Wheel Drive with Sunroof: 25 kg (55 lb)
- All-Wheel Drive without Sunroof: 50 kg (110 lb)
For all other trim levels, the maximum cargo weight is 100 kg (220 lb).
Warning: Never load the roof rack with more weight than specified in the owner’s manual or in the instructions that come with cross rails and other roof rack accessories.
Manual:
Download: 2020 GMC Terrain Owner’s Manual
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