Introduction

Your satisfaction is Our #1 goal. If you have any questions or concerns, or are unsatisfied with the service you are receiving, follow these steps:

Contact your Sales Representative or Service Advisor at your selling/servicing dealership.

If your inquiry or concern remains unresolved, contact the Sales Manager; Service Manager or Customer Relations Manager.

If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center.

Table of Contents

The manual covers important information about your 2019-model vehicle, including:

– New Vehicle Limited Warranty

– Roadside Service Assistance

– Federal and California Requirements for Emissions Warranties

– Additional Information about your Emissions Warranty Coverage

– Ford Protect Extended Service Plan

– Better Business Bureau (BBB) Auto Line Program

– State Warranty Enforcement Laws

– Important Information about Ambulance Conversions

Manual:

Download: 2019 Model Year Ford Warranty Guide

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