2016 Volvo S60, V60, XC60, XC70, and S80 Retail Car Delivery Process Service Manager Bulletin

Retail Car Delivery Process

The Retail Car Delivery Process (RCDP) is a crucial step in ensuring customer satisfaction. It consists of five stages:

Do not wax, polish, or apply surface treatments to new vehicles. Ensure that the PDS processes are fully understood and implemented.

Stock Maintenance is a key element in the overall process, and vehicles must be thoroughly inspected at time of delivery.

Download: 2016 Volvo S60, V60, XC60, XC70, and S80 Retail Car Delivery Process Service Manager Bulletin

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