Important Safety Information
Always perform the High Voltage Disabling procedure prior to servicing any High Voltage component or connection. Personal Protection Equipment (PPE) and proper procedures must be followed.
Exchange Program Details
The High Voltage Drive Motor Battery for the 2016-2018 Chevrolet Malibu Hybrid is being placed on restriction through the GM Technical Assistance Center (TAC). The exchange program is expected to remain in effect for a minimum of 12 months.
The program is designed to gain important feedback on this new High Voltage Drive Motor Battery assembly, including validating the service diagnostics, repair, and re-qualification procedures.
Parts Retention and Returns
All Li-ion drive motor batteries and battery sections need to be returned for possible refurbishment. Failure to return the battery or battery section by the due date will result in the dealership being debited the entire warranty claim (parts and labor) as well as assessment for the value of the failed pack.
Diagnostic and Repair Procedures
Please follow the diagnostic procedures outlined in the recommendations section prior to contacting TAC. This includes capturing GDS2 Session Log stored data, testing the vehicle with GDS and MDI, and capturing a snapshot of the Hybrid Powertrain Control Module 2 (HPCM2) data when the condition occurs.
Manual:
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