Customer Satisfaction Program 22N12
This program provides a no-cost, one-time repair for certain 2015-2018 Ford Edge, 2019-2020 Ford Fusion, and 2019-2020 Lincoln MKZ vehicles equipped with a 2.0L EcoBoost engine and 6F35 transmission.
The repair is for a rattling noise at the transmission bellhousing area due to flexplate cracks, which may cause powertrain vibration, inability to start the engine, or loss of motive power.
Program Terms
100% coverage up to 10 years of service and 100,000 miles from the warranty start date, whichever occurs first. 50% coverage up to 10 years of service and between 100,000 and 120,000 miles from the warranty start date.
The program is automatically transferred to subsequent owners.
Manual:
Download: 2015-2020 Ford Edge, Fusion, and MKZ Service Manual
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