Introduction

This bulletin announces the availability of new shift forks and sleeve hub assemblies to address customer concerns of a rattling vibration-type sound from the shift knob.

Production Change Information

The new components were incorporated into production starting with specific VINs for Crosstrek and WRX models.

Part Information

The new shift forks have wider nylon inserts to dampen vibration, and the sleeve hub assembly has been modified to accommodate these inserts.

Important Note: The new fork and sleeve hub assemblies must be replaced as a set.

Service Procedure Information

Refer to the applicable Service Manual for procedures to measure and determine the applicable part for the specific repair being performed.

Reminder: Customer satisfaction and retention starts with performing quality repairs.

Manual:

Download: 2014-2018MY Forester, 2018-2020MY Crosstrek, 2015-2020MY WRX Service Bulletin

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