Case Overview
Martha Hernandez, the complainant, sought repurchase relief under the Texas Lemon Law for her 2013 Dodge Avenger, citing defects including faulty remote keyless entry, steering that “pulls to the right,” and transmission issues.
Complainant’s Evidence
The complainant testified that the vehicle began exhibiting problems within three days of purchase, including hesitation on acceleration, transmission “jerking,” and loss of engine power. She characterized these issues as safety hazards.
Respondent’s Evidence
Chrysler Group, LLC, the respondent, argued that the vehicle is operating as designed and that the complainant is not eligible for repurchase relief under the Texas Lemon Law. An automotive technical advisor employed by the respondent performed an inspection of the vehicle and did not observe any transmission “jerking” or loss of engine power on acceleration.
Manual:
Download: 2013 Dodge Avenger Lemon Law Case: Decision and Order
Chat: Powered By VoiceSphere
