Customer Satisfaction

Honda’s main goal is to ensure complete customer satisfaction with their vehicles. Authorized Honda dealerships are trained to provide the best service, and if issues arise, Honda Automobile Customer Service is available to work with customers and dealerships to find a satisfactory solution.

Warranty Coverage

Honda offers various warranties, including a New Vehicle Limited Warranty, Powertrain Limited Warranty, and Federal Emissions Warranties, among others. These warranties cover repairs and replacements for certain parts and systems.

Dispute Resolution

Honda participates in the National Center for Dispute Settlement (NCDS) program, which provides an informal and free process for resolving disputes between customers and manufacturers. This program is available as an alternative to going to court.

Lemon Laws

Some states have enacted “Lemon Laws” that provide certain rights to customers if they experience problems with their new vehicles. These laws vary by state, but generally, they require manufacturers to correct problems or provide relief if a vehicle has a problem that cannot be repaired in several attempts.

Manual:

Download: Honda Automobile Warranty and Maintenance Manual 2022

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