Condition Summary
The transmission may exhibit a harsh 4th-to-5th gear shift at speeds between 30-50 km/h, and in certain cases, the harsh gear shift may be accompanied by a transmission warning message on the Instrument Cluster (IC).
Cause
This may be caused by a TCM software issue.
Action
Should a customer express this concern, refer to the Service Instruction and then follow the Diagnostic Procedure(s) below.
Note: Normal Warranty procedures apply.
Manual:
Download: 2018 E-PACE (X540) Technical Bulletin – Harsh Transmission Shift 4th-to-5th Gear
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