Important Precaution
Some 2018 model year LC and LS models have been found to have a bent front height adjustment sensor bracket, causing misaligned headlights and setting a DTC. This is due to incorrect towing methods, specifically using metal hooks around the front lower control arms.
Lexus Recommendations
Dealers and customers should ensure that tow truck companies are aware of proper hook and tie-down points to avoid damaging the height adjustment sensor bracket. If damage occurs, the tow company may be responsible for repairs.
Proper Towing Methods
Attached links show recommended locations to hook when towing the vehicle. It is crucial to follow the guidelines in the Owner’s Manual to avoid such issues.
In some cases, vehicles found shipped by third-party tow companies using flatbed trucks were not securing the vehicle per the recommendations found in the Owner’s Manual.
Manual:
Download: Lexus 2018 LC5OQ/LCSOOH/LS500 Owner’s Manual (OM11405U)
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