Greenworks Pro products, batteries, and brushless motors are covered under a 4-year (10-year for brushless motor) or 3-year warranty, depending on the specific product.
The warranty does not cover products damaged due to misuse, commercial use, abuse, neglect, accidents, improper maintenance, or alterations.
If a product is deemed defective or damaged, a return authorization must be obtained from Greenworks before returning the product. Refunds will be issued, including original shipping charges, and return shipping will be paid for by Greenworks.
Batteries must be charged according to the operator’s manual directions to be valid.
Manual:
Download: Greenworks Pro Industry-specific Information and Warranty
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