Infinity announces a warranty extension for certain QX6 models equipped with Continuously Variable Transmissions (CVTs) to provide clients with peace of mind and confidence in their vehicles.
Warranty Extension Duration
The warranty extension includes the CVT assembly and internal CVT components, gaskets, seals, CVT control valve body, torque converter, cooler kit (if applicable), and reprogramming of the Transmission Control Module (TCM), on the affected vehicles, from its original duration of 72 months/70,000 miles to 96 months/94,000 miles (whichever occurs first).
Contact Information
If an owner contacts a retailer with a CVT concern in an owned or leased vehicle, verify warranty coverage for the specific VIN and then inform the client of any diagnostic charges. Retailers should use appropriate Technical Service Bulletins (TSBs) and/or Electronic Service Manuals (ESMs) to diagnose the root cause of the client concern and identify the correct repair to resolve the client concerns.
- The warranty extension is not related to a class action settlement or lawsuit heard about.
- CVT owners will not experience any issues with their transmission, but for the small percentage that may experience an issue, this warranty extension will cover the cost of the repair.
- Infinity continuously monitors field quality and implements product enhancements based on actual use and client feedback.
For more information, owners should refer to the warranty extensions/customer service initiatives page in Service Comm or DBS National Service History or contact their local Infinity retailer.
Manual:
Download: Infinity QX6 CVT Warranty Extension
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