Summary of the Case:
The case involves Todd Senulis’ complaint against Jaguar Land Rover North America LLC alleging that his 2019 Range Rover Velar has a defect in its electrical system. The complainant reported numerous issues with the vehicle’s functions, including control operation malfunctions, touch screen malfunctions, and warning lights randomly activating. After several repair attempts, the complainant filed a Lemon Law complaint with the Texas Department of Motor Vehicles.
The hearings examiner concludes that the vehicle has a currently existing warrantable defect, but it does not substantially impair the use or market value of the vehicle and does not create a serious safety hazard as defined in the Occupations Code. Therefore, the complainant is entitled only to repair relief.
Manual:
Download: Jaguar Land Rover North America LLC’s File No. 19-0004340 CAF: Range Rover Velar
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